Penny is an AI team memory made by Mintry Software, Inc. A team that uses Penny can connect its Slack channels, Telegram groups and other sources. Those chats often include people who never signed up for Penny: colleagues, clients, contractors. This page is for them.
- What Penny does in a chat. It remembers the messages and files so the team that connected the chat can search them and ask about them. Messages are processed by AI models, which do not keep them or train on them.
- Penny says so. When the Penny bot joins a Telegram group, it posts a notice there that the chat is being remembered. In Slack, Penny does not post in channels by itself; when connecting channels, the person who connects them undertakes to tell the people in them and is pointed to this page to share. Penny does not send or answer direct messages. Every answer Penny posts in a chat is marked as an AI answer that may be wrong.
- Anyone in the chat can ask Penny and take part on the same terms as everyone else there, and everyone in the chat sees its answers, which can include information from the team's other chats and sources, including team members' connected mail and calendars after a filter that keeps personal topics out.
- The team decides. The team that connected the chat is the controller of what Penny keeps; Mintry processes it for them. See the Privacy Policy, section 4.
- Meeting attendees. When a team member connects their Google Calendar, Penny keeps the meetings they choose to share, including the name and email address of each attendee, so the team can see who met whom and when (an attendee's email links them to the same person in the team's chats). A private event, or one with nobody else invited, is kept only as a busy time, with no title and no attendees. Declined meetings are not kept. To have your address removed, see "How to get your data removed" below.
How to get your data removed
- Ask a chat admin to remove Penny. Removing the bot (or uninstalling the Slack app) stops Penny remembering the chat; what it already stored stays with the team until the team deletes it, so ask the team as well (step 2).
- Ask the team. The team that connected the chat decides what Penny keeps (it is the "controller"; Mintry is its "processor"). Ask a team member to delete the chat's data in the Penny console, or to have Mintry delete your data.
- Write to Mintry at privacy@ipenny.app, with the platform, chat or channel
name, your username or email, and what you want (a copy, a correction, deletion, or to object). Mintry will:
- acknowledge within 5 business days;
- verify you (for example, by an email from the address concerned, or a message from the chat account concerned);
- forward the request to the team within 5 business days and tell you which team it went to (by team name only if the team agrees; otherwise "the team that connected" the chat you named);
- carry out the team's instruction, or, for deletions the platform's terms require (Telegram, Slack), carry them out directly;
- if no team can be identified or the team does not respond within 30 days, disable the source for that chat and tell you.
- If you attended a meeting in a member's Google Calendar: ask that member to stop sharing the calendar, or write to Mintry as in step 3 with the email address concerned.
- Complain to a data-protection authority, if you are not satisfied.